I had an issue with my first order. Never recieved a response until I contacted the chat room. Person was very helpful, but still cost me another $30.00. This, after getting emails on how much your company wants to be a good representive,
We are sorry to hear that you had a less than satisfactory experience with our customer service. We are still experiencing longer than normal response times due to COVID, nonetheless we take your feedback seriously and will be doing whatever it takes to improve our customer service